Driver FAQ’s

Current Weekly Delivery Goal Incentives:
Earn an extra $50 a week!
  • 10 deliveries = $10
  • 20 deliveries = $15
  • 30 deliveries = $25
  • Complete the number of deliveries in a week to get the incentive bonus.
Weeks are from Monday to Sunday.
Pay and delivery goals may change according to delivery demand.
Check back often for any changes.
  • Verify orders are correct on pickup
  • Respond to delivery requests promptly
  • Wear Driver badge and appropiate clothing
  • Be polite with good customer service skills
  • Thank customers for any tips
  • If you are not 100% sure that you're delivering to the correct location, call or knock on the door to make sure you are delivering to the correct place.
    • You may be responsible for orders delivered to the wrong delivery location.
  • We get deliveries outside of these times.
  • You should strive to be online at these times.
    • Lunch
      • 11:00am - 1:30pm
    • Dinner
      • 4:30pm - 7:30pm
  • You'll be offered orders when you're online
  • You'll have 2 minutes to accept or decline an order
    • If you don't respond to a delivery request, then it will count as a missed delivery on your account
  • Once you accept an order, it will be sent to the Restaurant
    • Orders can be cancelled if the Restaurant rejects the order
  • You should try to head to the Restaurant when an order is "In Process"
  • Make sure to double check the order is correct before picking it up
  • You'll then deliver to the address provided.
    • Customers may add other Delivery Instructions
    • Customers can request "Contactless" delivery
      • Make sure you deliver to the correct location by calling or knocking if you are not certain
  • You're payment will be transferred to your account after delivery
Log into your account and click on the online button. It will mark you as online or move you offline if you are already online.
  • You are able to go online whenever you would like
  • You will receive delivery requests while online
You can go offline at any time.
  • Being offline only affects receiving new delivery requests.
  • You can go offline even if you are currently delivering.
  • Payments will be transferred to your account after delivery
Payouts of your available account balance are made daily and contain payments processed two business days prior (this is how long it takes for your pending account balance to become available). For example, payments received on a Tuesday are paid out by Thursday, and payments received on a Friday are paid out by Tuesday.
  • "Awaiting Acceptance" means it is waiting for the Restaurant to accept the order
    • The Restaurant may decline the order, in which case, the order will be cancelled
  • "Order Accepted" means the Restaurant has accepted the order
  • "Order Modified" means the Restaurant has modified the order
  • "In Process" means the Restaurant is preparing the order
  • "Waiting for Driver Pickup" means the order is ready to be picked up for delivery
  • "In Line" means that you are waiting at the Restaurant to pick up the order
  • "Picked Up by Driver" means you have picked up the order and are heading to the delivery location
  • "In Traffic" means that you are in traffic and it may be a little longer for delivery
  • "Order Delayed" means we'll hold off on sending the order to the restaurant for a few minutes
    • We may do this during busy times to help drivers
  • Please use the "Local Bytes Messages" or the "Support" button in the Driver App.
  • Or use the "Chat with us" button on our website
  • You must let us know if you are no longer going to be delivering with Local Bytes
  • You must return the driver badge & delivery bags
    • Based on the contract, you will be charged replacement fees for items not returned

Sadly we are closed due to the strain of the general workforce and the inability to provide a consistent service any longer. We hope to come back eventually but it is unknown when or if that will be.

We thank you for supporting us these last 2 years while we served the Tahlequah Community!

We are Closed